TrustRadius Insights
Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers …
Starting at $0.20 taker fee
View PricingOverview
What is Coinbase?
Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
$100K-$1M
$0.20
Cloud
taker fee
$10-50K
$0.35
Cloud
taker fee
<$10K
$0.50
Cloud
taker fee
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Coinbase?
Coinbase Video
Introducing Coinbase Earn: A New Way to Earn Crypto While You Learn Crypto
Coinbase Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(56)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers appreciate Coinbase's user-friendly interface, which simplifies the process of buying and selling cryptocurrencies, saving them valuable time. With its secure platform, Coinbase serves as a reliable bank for storing and safeguarding cryptocurrency assets. Users also rely on Coinbase to keep track of their portfolios, research different coins, and stay updated with the world of crypto. Additionally, organizations in the finance industry trust Coinbase to manage and house their clients' crypto assets securely. Coinbase Pro offers advanced features for managing and trading various cryptocurrencies, giving users an overview of their invested assets. Overall, Coinbase is used by individuals and businesses alike for trading, investing, storing, and researching cryptocurrencies.
Visually Appealing Design: Users have praised Coinbase for its visually appealing design, which enhances the overall user experience. Many reviewers have mentioned that the platform's interface is smooth, bug-free, and easy to navigate, making it a pleasure to use.
User-Friendly Interface: Coinbase has been commended by numerous users for its user-friendly interface. It is extremely easy to navigate and use, even for newcomers to cryptocurrency. The intuitive design allows users to buy and sell Bitcoin and other cryptocurrencies without any hassle.
Frequent Updates: Reviewers appreciate Coinbase's frequent updates as they instill a sense of security and trust in using their services. These regular updates not only enhance the platform's functionality but also ensure that users are up-to-date with the latest features and improvements.
Difficulty adjusting to frequent updates: Some users have expressed difficulty in adapting to the platform's frequent updates, which often come with changes in layout and make it harder for them to navigate. These users find it challenging to keep up with the changes and may struggle to find their way around the platform.
Limited transfer options for trade portfolios: A common concern among users is the platform's restriction on transferring trade portfolios to other applications like Venmo, CashApp, or PayPal. This limitation prevents users from easily managing their portfolios across different platforms and can be frustrating for those who prefer using multiple applications for their financial needs.
High fees compared to competitors: Many reviewers believe that Coinbase charges relatively high fees when compared to other platforms in the industry. Users express dissatisfaction with these fees, especially considering that they are imposed on top of the fees already charged by crypto networks. The higher cost associated with trading on Coinbase is seen as a disadvantage compared to other platforms that offer lower fee structures.
Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
July 15, 2022
Easy way to buy crypto with fiat money.
Score 6 out of 10
Vetted Review
Verified User
Coinbase is the safest wallet to save our crypto assets. It helps us to store, trade, and exchange our crypto assets within a second with just a single click. I use this product and it's a good user experience and easy to use for buying Bitcoin and other cryptocurrencies. Coinbase allows me to store, buy, sell and trade cryptocurrencies, the interface is super easy to use and the service is secure, it's a great tool for anyone who wants to get into cryptocurrency trading and investment for the first time.
- Instant KYC verification
- Easy to buy crypto with fiat
- User-friendly interface
- Customer support agents are not willing to solve our problems.
- Customer support is very slow
My organization is using Coinbase to hedge the risk of other asset classes during these uncertain economic times. My team has also worked with several fintech startups and crypto companies, so learning the ins and outs of the major networks and platforms across the ecosystem is imperative. I have also used similar exchanges like BlockFi and Gemini.
- Makes purchasing crypto assets easy
- Providing market updates with push notifications
- News about the industry
- I wish I could easily track my cost basis from the asset view.
- I believe fees should be more transparent, including spread.
We use Coinbase in the organization for cryptocurrency exchanges and other related transactions. We have a not-so-unique business need, along with many other SAAS companies, to accept many forms of payment for our services. Coinbase allows for the exchange of goods and services through other means quickly and securely.
- Coinbase is a very secure online crypto platform.
- It provides ease of use for buying, selling, transferring, and storing cryptocurrency.
- It has an easy to use UI and intuitive design.
- I would like it more if it could add more currencies for trading.
- I would like to see more functionality to navigate the mobile app.
- It would be nice if they could lower Coinbase fees to match competitor pricing.
July 03, 2022
One of the best cryptocurrency platforms available
For the previous 3-4 years, we have used Coinbase for investing goals at our company. It is a well-known and trustworthy platform for all popular cryptocurrency transactions, and it offers numerous advantages to both newcomers to blockchain technology and sophisticated users wishing to take advantage of the premium services it offers. It's simple to get started with an address and fill your wallet. The Coinbase environment's protocols, controls, and security enabled our company to conduct transactions as needed.
- The trading process is simple.
- Fully featured.
- A simple and user-friendly UI.
- A complete history of transactions is provided.
- Extremely safe.
- Poor support team.
- Transaction costs are higher compared to other cryptocurrency platforms.
- Their mobile app is really buggy.
- Simpler tax regulations.
July 02, 2022
Double your Coins with Coinbase!
Keeping up with Crypto, on a platform that hypo can buy/sell was very important for my CEO. He wanted a way to invest extra income in something that could exponentially grow. The way that Coinbase displays the performance of his portfolio, as well as the performance of another crypto in real-time was a key decision-maker. As well as the fact that Coinbase is excellent at boosting newer types of currency is great. One of the other reasons my CEP enjoys this platform is the education options, that go in-depth about what certain coins are trying to do.
- Graphs
- Real-Time
- Streamlined
- Easy to use.
- Better show which coins are trending.
- Give recommendations.
- Better integrate personal and professional use.
July 02, 2022
The beginner's guide to Cryptocurrency.
I utilize Coinbase for both personal and business uses. I am in the finance industry so we get a lot of clients who utilize Coinbase as housing for their crypto assets. Being in the finance business, we need to be able to source and identify who these assets belong to which is exactly the opposite of what crypto-assets do, the whole point of it is to keep the account holders private in addition to being a housing and trading platform. Nonetheless, it's one of the better systems in what seems like a poorly regulated system when it comes to crypto.
- Secure
- Easy to trade.
- Educated the consumer.
- Way too expensive compared to banking institutions to trade.
- Two-factor authentication although secure can be a challenge to get through for the owner.
- Does customer service even exist?
April 28, 2022
Great Starting Point with Expansive Feature Set.
Coinbase is a well-known and trustworthy platform for all mainstream cryptocurrency activities and provides many benefits for those looking to start using blockchain technology, as well as for more advanced users looking to get into the premium features they offer. It's quite easy to get started with an address and get your account funded.
- Low barrier to entry.
- Competitive fees.
- Very well featured.
- Support can be very bad.
- Some promotions are bugged.
- Doesn't support some smaller cryptocurrencies.
January 19, 2022
Coinbase - Trusted and one of the best platforms on the market!
We initially began to use Coinbase early in 2016/2017 to invest related to our LLC venture. This was one of the main platforms we utilized for a cash onramp to acquire digital assets. From there, we would transact between Coinbase and other brokers/wallets in order to facilitate our trades. The procedures, controls, and security surrounding the Coinbase environment allowed our company to facilitate transactions as needed.
- Ease of depositing USD.
- Quick KYC application process.
- High liquidity.
- Reduce Fees associated with trading.
- Easier tax forms.
January 12, 2022
Best/Easiest to use crypto trading platform
It is used to buy and store Crypto mainly Bitcoin
- Easiest way to buy bitcoin at a good rate
- Easiest way to sell bitcoin at a good rate
- keep track of incoming and outgoing cryptos
- integration of pro fees into standard interface
- listings of a wider variety of coins
December 13, 2021
Coinbase: the simple Cryptocurrency Trading
I don't know that Coinbase addresseses any specific business-related problems, but it helps me keep track of, buy & sell, and research cryptocurrencies for investment. It has excellent teaching tools and is constantly adding new currencies to those they trade.
- Trading.
- Charting.
- Education.
- The fees can be somewhat higher than other services for none pro accounts.
December 13, 2021
A Wide Variety of Currencies but Higher than Normal Fees
Coinbase is used to manage a variety of cryptocurrencies. Coinbase offers a selection of cryptocurrencies that many other platforms do not support. The user experience is good and provides a lot of information about the various cryptocurrencies. However, I feel like Coinbase is generally suited for larger transactions rather than small-time investing.
- Variety of cryptocurrencies.
- User experience.
- Ease of completing transactions.
- Fee schedule.
- Tax reporting.
March 06, 2020
Super Easy
I use Coinbase to manage all my cryptocurrency. It's a way to easily buy and sell cryptocurrency than going through other apps. What I like is that I can purchase cryptocurrency through my credit card and easily monitor how much everything is worth. It also allows me to hold all my coins securely.
- Security
- Easy of use
- Great user interface
- Not all coins are available to purchase
- Tax information could be improved
- Ease of use documents could be better
July 03, 2018
Love Coinbase!
Coinbase acts as my crypto wallet for the Ethereum I have purchased. Many of the other solutions either aren't as secure or are more challenging to set up and as a result, take a much longer time. So Coinbase saves me time. In a nutshell, Coinbase simplifies everything for me and is one of the most reputable/ trusted solutions as a crypto wallet.
- Very simple dashboard for monitoring your coins
- Makes buying and selling Cryptocurrencies very simple once your account is set up
- Has a price alert feature for monitoring prices when they go above or below your target prices
- Same complaint I have about any other coinbase competitor. Setting up an account takes too long (a few days). But it's understandable as it has to be a very high level of security
- Higher transaction fees than other platforms for purchasing the same product. But because of Coinbase's simplicity relative to other platforms they are able to charge a bit of a premium here. You just need to know what you're getting into. If you're doing high volume, it's worth learning a GDAX or other platform. If you're buying and holding and don't have the time to research the lowest fees then Coinbase is great.
- They're limited in the payment methods they accept. Not a huge deal, but they don't accept paypal.
March 12, 2018
Great springboard into the world of cryptocurrencies
Coinbase is not being used in our business operations, as it's more a consumer crypto-currency product than business product. Therefore, my experience with Coinbase is limited to my own personal experiences. It addresses and solves none of my business problems.
- Great UI for managing crypto funds
- Excellent mobile application for monitoring crypto values and sending/receiving crypto.
- Good two-factor security practices to ensure bad actors are not illegitimately gaining access to your wallets and stealing your funds.
- The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
- Under load/high volume, the site and application become unresponsive
- Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.